Privacy Policy

RecordReview.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, company name, email address, and telephone number, that you voluntarily give to us when you request a free pilot, download a sample, or contact us.
• Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, and access times.
• Protected Health Information (PHI): When you upload medical records for analysis, you are providing us with PHI. We handle all PHI in strict accordance with the Health Insurance Portability and Accountability Act (HIPAA).

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Create and manage your account.
• Provide our AI-powered medical record analysis services.
• Email you regarding your account or order.
• Respond to your service requests and support needs.
• Monitor and analyze usage and trends to improve your experience with the platform.
• Ensure the security of our platform and enforce our Terms of Service.

3. Disclosure of Your Information

We do not share, sell, rent, or trade your information with third parties for their commercial purposes. We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Business Associates: We may share your PHI with our business associates who perform services for us. We have a formal Business Associate Agreement (BAA) in place with these entities, ensuring they will appropriately safeguard the information.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information and any PHI you provide. Our platform is designed to be HIPAA-compliant, featuring end-to-end encryption, strict access controls, and regular security audits. While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

5. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: privacy@recordreview.ai